ETHICAL POLICY
We have been collaborating with our network of crafts people from around the world for over 20 years. We pride ourselves on working responsibly with all our suppliers.

We regularly work with fair trade co-operatives and smaller workshops on artisanal crafts such as block printing, embroidery, leather work, hand spinning and hand weaving among others. Our intention being to celebrate the profound and timeless skills of these makers and to do what we can to sustain them.

It is our requirement for all suppliers that wages and benefits paid for a standard working week meet, at a minimum, national legal standards or industry benchmark standards, whichever is higher. In any event wages should always be high enough to meet all necessary living costs and to provide some discretionary income.

PAYMENT METHODS
We accept payments via PayPal  either using payment with a PayPal account or payments from most major credit and debit
cards including: MasterCard, Maestro, Visa, Visa Electron, American Express, Solo and Bank Funding. All transactions will be taken in Pound Sterling. Your details are handled by PayPal on a secure server using encryption. While it is impossible for any website to be completely impregnable to fraud, this system of a secure server and encryption offers a good level of security.

When ordering goods from us for delivery overseas you may be subjected to import duties and taxes, which are levied once the package reaches the specific destination. Any additional charges for customer clearance must be borne by you. We have no control over these charges and cannot predict what they will be.

HOW WILL I KNOW THAT MY ORDER IS ACCEPTED?
When you place an order to purchase a product we will send you an e-mail confirming receipt of your order and containing the details of your order including transaction and order reference numbers.

We will ship your order when all data, including credit card  information, has been approved. In order to process your order, the
cardholder’s name must match the name of the billing address, and the billing address must match that of the purchasing card.

PRICES AND PRODUCT DETAILS
All prices are quoted in £ Pound Sterling.All products are subject to availability and may be withdrawn from sale at any time.

If part of your order is not available we will contact you for authorisation to make a partial shipment, or to ship alternative
products.

We reserve the right to make changes to our web site including prices, products and terms and conditions without any notice being given.

OUT OF STOCK ITEMS
We carry many items in stock, however there are some collections, which may be on re-order or need to be specially ordered for you. We will make every effort to expedite your special order and be realistic in our estimated delivery time. Please be aware that as your order is being made especially for you, it can take from two to eight weeks. We will communicate exact times to you by email or phone. Naturally special orders are final orders.

ONLINE CONTENT
All content on the Kikapu website is correct to the best of our knowledge at the time of posting. Kikapu assumes no liability for the correctness or completeness of the information provided. All content is subject to change without notice and is
non-binding. Kikapu reserves the right to modify, supplement or delete any and all contents of the website at Kikapu’s
discretion.

WHOLESALE ENQUIRIES
We are happy to take wholesale enquiries. Please send any queries to the contact details below.